Glossary

Acceptable Quality Minimum expected quality (combination of different quality parameters with expected values) of the product/service at which customer of the product/service is willing to use the product/service.

Accessibility The degree to which a software product can be used by persons with special needs.

Accident A catastrophic failure of a software system resulting in substantial financial loss or physical harm.

Agile Development Process A lightweight software engineering process that promotes iterative development and close collaboration between developers and customers.

Agile Methods A method for software development that follows the principles of the Agile Manifesto.

Appraisal Costs Cost of technical review activities, testing ...

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