Preface

The genesis of this book dates back to 1996. For my sabbatical, I joined Infosys as the head of quality, with the charter of improving the processes for project execution. Seeing the problems faced by project managers, I felt that software project management must be the toughest job on the planet. And I thought that delivering high-quality software within budget and on schedule must be an oxymoron.

The situation, I now realize, is not quite that hopeless. By using sound project management processes, project managers in some organizations are successfully executing projects.

Infosys, one such global organization, has successfully executed more than 500 projects last year alone. It has about 10,000 employees spread across 25 cities in more ...

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