7.4. THE ACIC MEASUREMENT AND TRACKING PLAN
In the ACIC project the standard metrics of size, effort, defect, and schedule were measured. The plan was to use line counters for size, the WAR system for effort, a defect control system called BugsBunny for defects, and MSP for schedule.
The project manager planned to use MSP for activity tracking and to have regular meetings to monitor the status of the various activities. The issues were classified into onsite, customer, business manager, and support services and tracked separately. Customer feedback—complaints as well as compliments—was logged.
Status reports were sent weekly to the business manager as well as the customer. The deviation limits for the first five milestones were set to 10% for ...
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