2.4. SUMMARY
A project manager can plan a project better if past experience on projects is available. The project planning infrastructure can help effectively capture data and lessons learned and make them available to project managers. The main components of the planning infrastructure at Infosys are the process database, the process capability baseline, and the process assets. These elements have the following key characteristics:
A process database contains the performance data of completed projects. It contains data on risks, effort and effort distribution, defect and defect distribution, size, and other project characteristics.
The process capability baseline summarizes the process performance across projects, thereby specifying the range ...
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