Chapter 2. The Project Planning Infrastructure

At the end of his tenth project plan review meeting, Dinesh, the head of delivery at Infosys at the time, was not very happy. In review after review of project plans, Dinesh had noted that each project manager was working in a world of his own, valiantly struggling to create optimum processes to execute his project and to produce estimates that he could meet—this even though Dinesh knew that similar projects had been executed earlier by other teams whose experience and data could considerably ease the project manager's pain. Not only were the project managers investing their planning effort in reinventing the wheel, but also they were “planning” to make the same mistakes as the project managers ...

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