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Software Life Cycle Management Standards

Book Description

Software Life Cycle Management Standards - Real-world scenarios and solutions for savings

Follow the ISO/IEC 19770 road and watch your profits grow.

The advent of ISO/IEC 19770 is a leap forward for all who have an interest in the software life cycle, from designer to consumer. In five parts, three of which are still under development, the Standard defines best practice for all aspects of software asset management and introduces SWID (software identification) tags and SWEID (software licensing entitlement) tags.

Software Publishers - your route to financial rewards

This book will guide you along the implementation path by:

  • defining each part of ISO/IEC 19770 and what each one means for your business
  • discussing the software life cycle from the perception of all parties involved
  • showing you how the SWID and SWEID tagging systems will help you obtain vital information about your customers' software needs and usage
  • helping you meet those needs and, consequently, enjoy increased customer loyalty, leading to more sales!
  • showing you how the Standard can help you fine-tune your processes
  • helping you realise financial savings.

Enterprise Software Consumers - your route to savings

This book will guide you by:

  • reducing the need for multiple SAM tools
  • reducing the need for the annual "true-up" event
  • showing you how to perform continuous ongoing management of your software's (or SaaS) life cycle, including deployment, usage, patches, upgrades and measure these against your entitlements
  • helping you understand the "true business value" of your software investment
  • showing you how to achieve all of this even if your software supplier is NOT delivering ISO/IEC 19770 SWID and SWEID tags.

Successful navigation starts here

Software Life Cycle Management Standards will help you apply ISO/IEC 19770 to your business and enjoy the rewards it offers. David Wright calls on his vast experience to explain how the Standard applies to the whole of the software life cycle, not just the software asset management aspects. His informative guide gives up-to-date information using practical examples, clear diagrams and entertaining anecdotes.

There are also processes outlined for the Enterprise Software consumer whereby SWID tags can be "retrofitted" into existing software deployments, even if the publisher has not supplied them yet. This technique allows the enterprise user to leverage the enormous saving in software asset management that the standard can provide.

Don't get left behind! Buy this book and enjoy the rewards offered by ISO/IEC 19770.

Table of Contents

  1. Cover
  2. Title
  3. Copyright
  4. Contents
  5. Foreword
  6. Preface
  7. About the Author
  8. Acknowledgements
  9. Introduction
  10. The goal of this book
  11. Chapter 1: Software Asset Management: Both Sides of the Equation
    1. Overview
    2. Compliance: the delicate balance that rules software commerce
    3. True value: the software consumer’s continual quest
    4. Software as a service
    5. The software product life cycle
    6. Associated life cycles
    7. Critical measurements required for software asset management
  12. Chapter 2: Current Approaches in both Process and Technology
    1. The people
    2. The process
  13. Chapter 3: What is ISO/IEC 19770?
    1. Oh no! Not another standard!
    2. A quick view of the ISO/IEC 19770 standard
  14. Chapter 4: Introduction to the SWID Tag
    1. ISO/IEC 19770-2 software ID tag functionality Operational breakdown
    2. Operational breakdown
  15. Chapter 5: Implementation of the ISO/IEC 19770-2 Process
    1. ISO/IEC 19770 general guidelines
    2. Basic process
    3. Understanding the deployment/functional model
    4. Designing the tags to match the functional deployment model
    5. Indicating the presence of an application deployment
    6. Create the tagging directories
  16. Chapter 6: The ISO/IEC 19770-2 SWID Tag Data Fundamentals
    1. ISO/IEC 19770-2 mandatory tag elements
    2. ISO/IEC 19770-2 optional tag elements
    3. ISO/IEC 19770-2 extended identity elements
  17. Chapter 7: SWID Tag Certification Requirements
    1. TagVault.org
    2. Overview of certification
    3. US Federal Government draft GSA/DoD requirement
    4. Certification levels
    5. Base certification requirements
    6. Asset management certification
    7. Additional validation by Symantec Corporation
  18. Chapter 8: ISO/IEC 19770-3 Considerations
    1. Proposed ISO/IEC 19770-3 software entitlement ID tag functionality
    2. Inside the SWEID tag
  19. Chapter 9: Software Feature Design Related to SWID/SWEID Tag Management for Tag Creators and Modifiers
    1. The software life cycle
    2. Product tagging and integration life cycle
    3. How to analyse your product then design SWEID and SWID tags
    4. How to use the tags
  20. Chapter 10: SWID and SWEID Tag Management for Consumers
    1. The software life cycle
    2. Usage, upgrades and renewals
    3. The reconciliation point
    4. Overcoming the inertia of ISO/IEC 19770 adoption by software publishers
    5. SWID tag retrofitting, saving on reconciliation expense
    6. Conclusion
  21. Appendix: ISO/IEC 19770-2:2009 XML Schema Definition (XSD)
  22. Glossary
  23. ITG Resources