Introduction

We, Jeff and Ken, have been in the software industry, collectively, for 70 years. We have been software developers, managers in IT organizations and software product companies, and owners of both product companies and service organizations. More than 20 years ago, we created a process that lets organizations deliver software better. Since then, we have helped hundreds of organizations do the same. Our work has spread further than we have ever imagined possible, being put to use by millions of people. We are humbled by the extent of its adoption, and we are awed by the feats people have accomplished using it.

This is not the first book we have written on the topic of building software. It is, however, the first book we have written for people who do not themselves build software. This book is instead for leaders within organizations that depend on software for their survival and competitiveness. It is for leaders within organizations that can benefit from developing software rapidly, incrementally, and with the best return on investment possible. It is for leaders who face business and technological complexity that has made the delivery of software difficult. We have written this book so that these leaders can help their organizations achieve these goals, enhance their internal capabilities, improve their product offerings, and more.

This book is for chief executive officers (CEOs), executives, and senior managers who need their organizations to deliver better software ...

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