PATTERN: RESOLUTION
PROBLEM
You have difficulties reaching unanimous support for a Decider proposal.
SOLUTION
Only talk about what it will take to get the outlier “in.”
Ask the outlier:
What does he actually require to support the proposal?
No other question or point is of immediate interest.
The Resolution protocol is quite efficient. It is designed to help a Decider outlier see and clearly state what he needs to support the proposal. It joins the Decider proposer and any Decider outliers (in sequence) in a structured discussion that will either gain support for the proposal from the outlier or abort the proposal. Resolution does not entail sophisticated, prolonged negotiations. Rather, its visibility and structure enable the outlier to ...
Get Software for Your Head now with the O’Reilly learning platform.
O’Reilly members experience books, live events, courses curated by job role, and more from O’Reilly and nearly 200 top publishers.
