PATTERN: TEAM = PRODUCT

PROBLEM

It's easy to identify symptoms but difficult to diagnose team problems and to take the appropriate steps for their remedy.

Understanding and harnessing team dynamics presupposes that there exists a way to identify and categorize the state of a team. Effective team maintenance will require an institutional capability for treating dysfunctional teams. The institution and the teams must—at a minimum—be able to (1) diagnose a team relative to a normal developmental spectrum, and (2) routinely offer remedial measures to dysfunctional teams. While Team = Product won't provide all the answers, it is a sufficient beginning.

Effective team maintenance will require an institutional capability for treating dysfunctional ...

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