OVERCOMING DISTANCE

Whether the members of a team are dispersed across the world or crammed shoulder-to-shoulder in rows of cubicles, distance is always the central issue among collaborators. The remedy for distance is presence.

The remedy for distance is presence.

Of course, it is easier to spot distance-related difficulties in a geographically dispersed team, and people are more likely to attribute team problems to miles rather than minds; regardless of geography, the primary task with any team is that of surmounting distance. The distance that must be surmounted, though, is the psychological distance (or the “headgap[1] ) between people rather than the amount of physical space between their bodies.

[1] The "headgap" assumes that basic costs ...

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