Acknowledgments
There are several people whose prodding distinctly helped me write this book. Let me start by acknowledging my editor, Karen Gettman, who was willing to consider a first-time author with a vision and proposal. Ivar Jacobson and Cem Kaner have separately been important mentors, who have encouraged me to write for many years.
Next is Rick LaPlante, who is still my boss at my day job. Rick took a bet on me when he hired me as group product planner for Visual Studio Team System, and he has been a completely supportive manager. Beyond Rick are a couple hundred colleagues who have made VSTS the product that it is. Every contact with them has been and continues to be an intellectual charge.
As you will see, I rely very heavily on the ...
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