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Software Endgames: Eliminating Defects, Controlling Change, and the Countdown to On-Time Delivery by Robert Galen

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Chapter Eleven. Defect Repair Selection: Other Considerations

Priority is still the key driver for selecting and organizing defect repair activity. Typical priority drivers include the following:

• general team opinion, leading to a consensus on severity, priority, and the relationship to the Working View

• marketing department’s input on key features

• customer input on key needs

• QA’s initially assigned or negotiated priority and severity

• results of reprioritization in triage or CCB meetings

There are many other factors that should be included in your analysis and reasoning when prioritizing and scheduling defects, including the following:

1. reproducing the defect

2. overall level of difficulty

3. locality and relationship to other defects ...

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