Chapter Two. Triage and Change Control Process and Meeting Framework

As I mentioned in Chapter 1, the change control process is central to your endgame management. It is the one time when the team gets together to sort through incoming defects, analyze ongoing work, and decide on future repair plans. While you may already have daily meetings and other, smaller team exchanges, your change control meeting should be the place where comprehensive defect decisions are made for the endgame of your project.

The CCB is central to defect decisions, but it is also a clearing-house for project status and cross-functional visibility. Outside of a daily meeting structure, which I discuss in Chapter 14, the CCB meeting is the most important venue for project ...

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