Part 4. The Human Element

The fourth part of this book moves on from a project-management perspective to a more personal one. Here I consider that software is developed by people, so it is important to understand what motivates them and demotivates them.

In Chapter 13, “Politics,” I discuss the prickly problem of politics. Engineers, it turns out, generally detest this non-technical intrusion into “their” workplace. I’ve found that software engineers are particularly sensitive in this area.

In Chapter 14, “Negotiating,” I get down to the very subject of how to talk with software people; there is a “hidden protocol” that can help grease the wheels here and prevent things from getting royally wrapped around the axle.

Ever since Tracy Kidder introduced ...

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