MultiSite rollout plan

The rollout actually begins when you begin upgrading the infrastructure at the remote site.

Defining roles and responsibilities

You have to put names to roles during the planning process. Tactically, it will come down to a list of work items:

  • Upgrade servers

  • Open firewalls

  • Synchronize logins

  • Create databases

  • Install client software

  • Provide CM support for developers

Even in the smallest site, you have to designate someone for the last role, what we call the CM lead. This person is the first point of contact when a developer has a question or problem. The CM lead will grow into a subject matter expert.

Training plan

Most of the work of MultiSite is just establishing additional UCM sites that are comfortable enough with the ...

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