Successful rollouts
Here are a couple of examples from UCM roll-outs in different environments. Having seen some client experience with new tools and methods going from struggling with a messy disaster to shiny victory, it is our experience that you should not start without training.
Training the administrators is vital. When the administrators know what to do and why, they get it done. And having more than one administrator is good for the company; additionally, they can plan together, and get a wider view.
Train the leading users, architects, tester, project leaders, and perhaps some opinion leaders, too, in the first phase. Let them gain some experience in a non-production environment, so that they can discuss with the administrators about ...
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