Planning the process
The change management process is described in the schema. The record types, the states, the transitions, the fields—they are all in the schema.
Check the ready made schemas; is there a suitable schema for you—or at least a schema so close, that you can start with it? With UCM you could consider either of the schemas Unified Change Management or Enterprise.
The Enterprise schema is intended to be used with most Rational tools, the UnifiedChangeManagement schema is mainly for the UCM integration. Check from the ClearQuest Administrator’s Guide the contents of the schemas, and play with the state model, and transition matrix.
Tip
You probably want to create a schema with a different name, based on either the Enterprise or UnifiedChangeManagement ...
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