Appendix A. Acronyms

The following acronyms are used within the book:

ASQ American Society for Quality

ATM automated teller machine

B&CS Business & Customer Services

CEO chief executive officer

CIO chief information officer

CM configuration management

CMMI Capability Maturity Model Integration

CONOPS Concept of Operations

COTS commercial off-the-shelf

CPFF Cost Plus Fixed Fee

CRM Customer Relationship Management

CVE Common Vulnerabilities and Exposures

CWE Common Weaknesses Enumeration

D&B Dunn & Bradstreet

DACS Data & Analysis Center for Software

DCAA Defense Contracts Audit Agency

DCMA Defense Contract Management Agency

DOD Department of Defense

ERP Enterprise Resource Planning

F&A Finance & Accounting

FP function points

G&A General and Administrative

GAO U.S. Government ...

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