Soft Landing: Airline Industry Strategy, Service, and Safety

Flying Cheap, Part 1Passengers

“The fewer expectations you have, the better.”

—Laurie Anderson

I was raised in a very comfortable middle-class American home that took the big family vacation every summer. Except for once, we always drove. It may seem a bit strange that all of these years later I still vividly remember the time we flew from Cleveland, Ohio, to Charleston, South Carolina, to stay at a rented home on Edisto Beach. But for those of us old enough to remember, air travel used to be something that was reserved only for very special oc¬casions or businesspeople. Flying anywhere was damn expensive and the old family truckster remained ...