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Social Software and the Evolution of User Expertise

Book Description

The new generation of internet technologies and web applications is seeing a growth in social software and networking, as well as other communications tools. This infrastructure of social interaction and collaboration has provided an increase in more dynamic user participation and expertise in knowledge of contents and facts traditionally only held by experts.Social Software and the Evolution of User Expertise: Future Trends in Knowledge Creation and Dissemination examines the vital role that social software applications play in regards to the cultural definitions of experts and challenges the reader to consider how recent changes in this area influence how we create and distribute knowledge. This collection brings together scholars and practitioners from various disciplines and professions to project a new kind of thinking about the understanding of the major changes in many professions.

Table of Contents

  1. Cover
  2. Title Page
  3. Copyright Page
  4. Editorial Advisory Board and List of Reviewers
    1. EDITORIAL ADVISORY BOARD
    2. LIST OF REVIEWERS
  5. Preface
  6. Acknowledgment
  7. Section 1: Expertise and the Changing Nature of Knowledge Creation and Dissemination in the Web 2.0 Environment
    1. Chapter 1: Collective Narrative Expertise and the Narbs of Social Media
      1. ABSTRACT
      2. INTRODUCTION
      3. MODES OF KNOWING AND TRADITIONAL EXPERTISE
      4. THE TRADITIONAL EXPERT AS A LICENSED STORYTELLER
      5. THE EMPOWERMENT OF INDIVIDUAL VOICES VIA SOCIAL NETWORKS
      6. NARBS AND COLLECTIVE EXPERTISE
      7. CONCLUSION
    2. Chapter 2: Wikipedia’s Success and the Rise of the Amateur-Expert
      1. ABSTRACT
      2. INTRODUCTION
      3. BACKGROUND
      4. ROOTS IN THE OPEN SOURCE MOVEMENT
      5. CROWDSOURCING
      6. BRIEF HISTORY OF WIKIPEDIA
      7. PHILOSOPHY OF WIKIPEDIA
      8. ISSUES, CONTROVERSIES, AND PROBLEMS
      9. BRITANNICA VS. WIKIPEDIA
      10. WIKIPEDIA BUREAUCRACY
      11. SANGER’S DEFECTION AND BOMIS
      12. JARON LANIER AND DIGITAL MAOISM
      13. CULT OF THE AMATEUR
      14. WIKIPEDIA AND ACADEMIA
      15. CONCLUSION
    3. Chapter 3: Understanding and Evaluating Source Expertise in an Evolving Media Environment
      1. ABSTRACT
      2. INTRODUCTION
      3. RECONCEPTUALIZING EXPERTISE IN THE CONTEMPORARY MEDIA ENVIRONMENT
      4. REPLACING SOURCE CUES WITH MESSAGE CUES
      5. THE SHIFT FROM INTERMEDIARIES TO APOMEDIARIES
      6. CONCLUSION
    4. Chapter 4: Connection, Fragmentation, and Intentionality
      1. ABSTRACT
      2. INTRODUCTION
      3. BACKGROUND
      4. GENERALIZING WEB 2.0 DESIGN
      5. CONNECTION
      6. FRAGMENTATION
      7. INTENTIONALITY
      8. EXPERTISE, RE-IMAGINED
      9. CONCLUSION
  8. Section 2: Changing Expert Environments in the University and in the Areas of Research and Scholarship
    1. Chapter 5: Should we Take Disintermediation in Higher Education Seriously?
      1. ABSTRACT
      2. INTRODUCTION
      3. THE DEATH AND RESURRECTION OF A CAR SALESMAN: DISINTERMEDIATION IN A BROADER SOCIAL CONTEXT
      4. DISINTERMEDIATION IN HIGHER EDUCATION
      5. REINTERMEDIATION IN HIGHER EDUCATION: NEW EXPERTISE, KNOWLEDGE BROKERING, AND KNOWLEDGE TRANSLATION
      6. COEXISTING WITH DISINTERMEDIATION
      7. CONCLUSION: DISINTERMEDIATION, EXPERTISE, AND REINTERMEDIATION
    2. Chapter 6: The University in Transition
      1. ABSTRACT
      2. INTRODUCTION
      3. THE UNIVERSITY IN TRANSITION AND WEB 2.0: PRESSURE FOR CHANGE
      4. REIMAGINING THE EDUCATIONAL PARADIGM
      5. CONCLUSION
    3. Chapter 7: Between Tradition and Web 2.0
      1. ABSTRACT
      2. INTRODUCTION
      3. NEW PRACTICES AROUND ELABORATE
      4. FUTURE DIRECTIONS
      5. CONCLUSION
    4. Chapter 8: Google Scholar as the Co-Producer of Scholarly Knowledge
      1. ABSTRACT
      2. INTRODUCTION
      3. GOOGLE SCHOLAR AS A HUMAN-TECHNOLOGICAL SYSTEM
      4. GOOGLE SCHOLAR AS INVISIBLE GATEKEEPER
      5. INFORMATION LITERACY AND THE POLITICS OF KNOWLEDGE CREATION
      6. CONCLUSION
    5. Chapter 9: Reviewing in the Age of Web 2.0
      1. ABSTRACT
      2. INTRODUCTION
      3. BACKGROUND
      4. REVIEWING EN ROUTE TO WEB 2.0
      5. THE POTENTIAL FOR COLLABORATIVE REVIEWING
      6. CONCLUSION
    6. Chapter 10: The Effect of Social Software on Academic Libraries
      1. ABSTRACT
      2. INTRODUCTION
      3. WEB 2.0: DEFINITION AND FEATURES
      4. SOCIAL SOFTWARE IN LIBRARIES
      5. RECOMMENDATIONS
      6. CONCLUSION
      7. APPENDIX
  9. Section 3: Reimagining Pedagogical Expertise
    1. Chapter 11: Teaching Political Science Students to Find and Evaluate Information in the Social Media Flow
      1. ABSTRACT
      2. INTRODUCTION
      3. BACKGROUND
      4. EVALUATING POLITICAL SCIENCE INFORMATION IN A WORLD OF CHANGING EXPERTISE
      5. FUTURE RESEARCH DIRECTIONS
      6. CONCLUSION
    2. Chapter 12: The Net Generation and Changes in Knowledge Acquisition
      1. ABSTRACT
      2. INTRODUCTION
      3. BACKGROUND: GENERATIONAL CHANGES AND SOCIAL SOFTWARE
      4. A FRAMEWORK FOR INVESTIGATING AND DESIGNING KNOWLEDGE ACQUISITION STRUCTURES
      5. EXPLORATORY STUDY ON SOCIAL SOFTWARE USE BY STUDENTS
      6. FUTURE RESEARCH DIRECTIONS
      7. CONCLUSION
      8. APPENDIX: QUESTIONNAIRE ON STUDENT USAGE AND ATTITUDES TOWARD WEB 2.0
    3. Chapter 13: Faculty and Undergraduate Perceptions of Expertise within Social Media
      1. ABSTRACT
      2. INTRODUCTION
      3. BACKGROUND
      4. METHODOLOGY
      5. DISCUSSION
      6. FUTURE RESEARCH DIRECTIONS
      7. CONCLUSION
      8. APPENDIX A: FACULTY SURVEY
      9. APPENDIX B: STUDENT SURVEY
    4. Chapter 14: Textperts
      1. ABSTRACT
      2. INTRODUCTION
      3. BACKGROUND
      4. FUTURE RESEARCH DIRECTIONS
      5. CONCLUSION
    5. Chapter 15: Working toward Expert Status
      1. ABSTRACT
      2. INTRODUCTION
      3. BACKGROUND
      4. FUTURE RESEARCH DIRECTIONS
      5. CONCLUSION
  10. Section 4: Case Studies of Collective or Decentralized Expertise
    1. Chapter 16: Professional ICT Knowledge, Epistemic Standards, and Social Epistemology
      1. ABSTRACT
      2. INTRODUCTION
      3. CONCLUSION
    2. Chapter 17: Decentralized Expertise
      1. ABSTRACT
      2. INTRODUCTION
      3. BACKGROUND
      4. EXPERTISE AND AUTHORITY WITHIN SUPPORT FORUMS
      5. DISCUSSION
      6. FUTURE RESEARCH DIRECTIONS
      7. CONCLUSION
    3. Chapter 18: Interaction and Expertise in an Appalachian Music Archive
      1. ABSTRACT
      2. INTRODUCTION
      3. INTERACTION AND EXPERTISE IN AN APPALACHIAN MUSIC ARCHIVE
      4. FUTURE RESEARCH DIRECTIONS
      5. CONCLUSION
    4. Chapter 19: Rethinking Expertise in the Web 2.0 Era
      1. ABSTRACT
      2. INTRODUCTION
      3. RESULTS
      4. DISCUSSION
      5. IMPLICATIONS
      6. CONCLUSION
  11. Compilation of References
  12. About the Contributors