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Social Networking for Business: Choosing the Right Tools and Resources to Fit Your Needs by Rawn Shah

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5. Social Tasks: Creating and Managing Information

Working with information that is unstructured or qualitatively subjective is another category of tasks that can be complex for software to solve by itself. Often such information requires a human perspective to indicate preference, quote alternative sources, categorize, or filter to add perspective, supporting material, or assessment of quality. This helps others consider, consume, or apply this information to their own work. Social computing tasks help guide a group to analyze information in this way. By simplifying the steps and working with crowds, it is possible to build substantial information about any subject. This chapter examines three categories of social tasks involved in creating ...

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