Part II

Practicing SMM on the Social Web

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webextras.eps For some help with figuring out what kind of SMM campaign to launch, go to www.dummies.com/extras/socialmediamarketing.

In this part …

  • Get to know why you need an SMM voice, how it differs from a brand voice or personality, where it gets manifested, and who can play that role.
  • Learn about the nuts and bolts of SMM campaigns, including planning for them, managing participation, and seeding viral video clips.
  • Discover some tips and tricks for turning a crisis to your advantage.
  • Understand the components of a successful SMM campaign and how you can make it work in harmony with other digital marketing efforts.

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