Acknowledgments
While only my name appears as author on this book, no book is a work of one individual. I am truly grateful to all of the following people.
Rick Kugen for being an amazing editor and making my first book so painless.
Thomas Myer for being not only a great technical editor but a friend and inspiration for actually committing to this book.
Michelle Lemire for being my original editor, my supporter, head cheerleader, and believing in me even when I didn’t.
BJ Emerson at Tasti-Di-Lite, Amy Bradley Hole, the team at AJ Bombers, Kathy Mandlestein at IBM, Blair Smith at Austin Dirty Dog, and all the others who provided or directed me to case study material.
Haley Odom for sending me iPhone screenshots when I needed them in a rush.
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