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Social Intelligence: The New Science of Success by Karl Albrecht

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Chapter 8. SI IN THE WORLD OF WORK: Some Reflections

"The first efficiency expert was Simon Legree."

H.L. Mencken

Where does the concept of social intelligence fit into the world of business? How does it apply on the job? How does it apply to the way people work together? Does it apply to the way teams accomplish their missions? Does it apply to the way employees serve customers? Does it apply to the ways in which bosses and employees interact? Does it apply more broadly, across the miniature society that exists in every established organization?

The answers to some of these questions are still evolving and it will doubtless be quite some time before we reach convincing conclusions on all of these issues. In the meantime, however, there is plenty ...

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