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Social Influences on Information and Communication Technology Innovations

Book Description

It has been over twenty years since developments in actor-network theory were first written on paper. Since then, the Information and Communication Technologies (ICT) community has begun to discover the power of using actor-network theory as an explanatory framework for much of its research. This research community has come to an understanding that information systems are, of necessity, socio-technical in nature and require a socio-technical approach to their investigation. Thanks to developments in actor-network theory, researchers can now approach people and technology as one single entity that gives support to social influences on technological innovations.<br><b>Social Influences on Information and Communication Technology Innovations</b> discusses in great detail the use of actor-network theory in offering explanations for socio-technical phenomena, focusing greatly on information communication technologies. Implementation and use of information and communication technologies inevitably involves the interactions of both technology and people. This publication facilitates international growth in the body of research investigating the value of using actor-network theory as a means of understanding socio-technical phenomena and technological innovation.<br>

Table of Contents

  1. Cover
  2. Title Page
  3. Copyright Page
  4. Preface
    1. WHY IS ANT A USEFUL FRAMEWORK FOR INVESTIGATING TECHNOLOGICAL INNOVATION?
    2. ABSTRACT
    3. WHAT’S IN A NAME?
    4. HUMAN AND NON-HUMAN ACTORS: ACTOR-NETWORK THEORY
    5. ARAMIS: A COMPLEX INNOVATION
    6. CONCLUSION
  5. Chapter 1: The Use of Structuration Theory and Actor Network Theory for Analysis
    1. ABSTRACT
    2. INTRODUCTION
    3. RESEARCH APPROACH
    4. METHODOLOGY
    5. FINDINGS
    6. CONCLUSION
  6. Chapter 2: Information Infrastructure
    1. ABSTRACT
    2. INTRODUCTION
    3. BACKGROUND
    4. INFORMATION INFRASTRUCTURE IN ACTION
    5. RELATED RESEARCH
    6. EMERGING CONCEPTUALIZATION OF INFORMATION INFRASTRUCTURE
    7. SO, WHAT IS AN INFORMATION INFRASTRUCTURE?
    8. ACTOR NETWORK THEORY IN INFORMATION INFRASTRUCTURE RESEARCH
    9. ACTORS, NETWORKS, DYNAMIC RELATIONSHIPS: ACTOR NETWORK THEORY
    10. CONCLUSION
  7. Chapter 3: Adoption of ICT in Rural Medical General Practices in Australia
    1. ABSTRACT
    2. INTRODUCTION
    3. MODELLING ICT AND GENERAL PRACTITIONERS AS AN ACTOR-NETWORK
    4. ACTOR-NETWORK THEORY AND GP ADOPTION OF ICT
    5. RESEARCH METHOD
    6. TWO GENERAL PRACTICE CASE STUDIES
    7. CONCLUSION
  8. Chapter 4: Having a Say
    1. ABSTRACT
    2. INTRODUCTION
    3. REPRESENTING NON-HUMAN ACTORS
    4. SCHOLARLY PUBLISHING, OPEN ACCESS AND INSTITUTIONAL REPOSITORIES
    5. ASSEMBLING ALLIES FOR REPOSITORIES: THE CASES
    6. THE ACTORS SPEAK
    7. WHAT DO WE GAIN?
    8. CONCLUSION
  9. Chapter 5: A Socio-Technical Account of an Internet-Based Self-Service Technology Implementation
    1. ABSTRACT
    2. INTRODUCTION
    3. ISST IMPLEMENTATION RESEARCH
    4. ACTOR-NETWORK THEORY
    5. RESEARCH METHODOLOGY
    6. THE HEALTHCARE INSURER CASE STUDY
    7. ANALYSIS
    8. DISCUSSION AND IMPLICATIONS
    9. CONCLUSION
  10. Chapter 6: How to Recognize an Immutable Mobile When You Find One
    1. ABSTRACT
    2. INTRODUCTION
    3. ENGINEERING DESIGN
    4. ANT FUNDAMENTALS
    5. CONCLUSION
  11. Chapter 7: Social Network Sites
    1. ABSTRACT
    2. INTRODUCTION
    3. HISTORICAL OVERVIEW
    4. A CONTEMPORIZED IDENTITY
    5. ACTOR-NETWORK THEORY PUT TO THE TEST
    6. CONCLUSION
  12. Chapter 8: Negotiating Meaning An ANT Approach to the Building of Innovations
    1. ABSTRACT
    2. INTRODUCTION
    3. CONCEPTUAL POSITIONING
    4. A SEMIOTIC APPROACH TO THE WORK OF IMS
    5. ILLUSTRATING THE METHOD BY CROSSING SETTINGS
    6. PROVIDING TOOLS TO THE METHOD (LOOKING FOR AN INTERNAL REFERENT)
    7. FROM LOCAL TO GLOBAL
    8. CONCLUDING REMARKS
  13. Chapter 9: Theoretical Analysis of Strategic Implementation of Enterprise Architecture
    1. ABSTRACT
    2. INTRODUCTION
    3. LITERATURE REVIEW
    4. RESEARCH METHODOLOGY AND APPROACH
    5. FINDINGS
    6. GUIDING PRINCIPLES
    7. IMPLEMENTATION POLICY
    8. STRATEGIC RELATIONSHIP AND OWNERSHIP
    9. PERFORMANCE MEASUREMENT
    10. CONFORMANCE
    11. ANALYSIS OF THE DATA
    12. CONCLUSION
  14. Chapter 10: RAD and Other Innovative Approaches to Facilitate Superior Project Management
    1. ABSTRACT
    2. INTRODUCTION
    3. EXAMINING FITNESS FOR RAD
    4. REQUIREMENTS SPECIFICATION
    5. THE DEVELOPMENT PROCESS
    6. PROJECT CONTROL AND MONITORING
    7. KNOWLEDGE-BASED IMPLICATIONS
    8. DISCUSSION
    9. CONCLUSION
  15. Chapter 11: Desituating Context in Ubiquitous Computing
    1. ABSTRACT
    2. INTRODUCTION
    3. LITERATURE REVIEW
    4. RESEARCH METHOD
    5. DESITUATING CONTEXT
    6. DISCUSSION
    7. CONCLUSION
  16. Chapter 12: Negotiating the Socio-Material in and about Information Systems
    1. ABSTRACT
    2. INTRODUCTION
    3. CRAFTING PRESENCE AND ABSENCE
    4. OTHER APPROACHES
    5. RE-USING GRUDIN’S SCHEMA
    6. TOWARDS A STUDY POLICY
  17. Chapter 13: On Actors, Networks, Hybrids, Black Boxes and Contesting Programming Languages
    1. ABSTRACT
    2. INTRODUCTION
    3. RMIT
    4. WHAT IS REAL?
    5. PROGRAMMING LANGUAGES IN THE IS CURRICULUM AT RMIT BEFORE THE MERGER
    6. FRED’S DISCOVERY AND USE OF VISUAL BASIC IN THE IS CURRICULUM AT PIT
    7. ENTRY OF VISUAL BASIC INTO THE IS CURRICULUM AT RMIT UNIVERSITY
    8. HOW VB MAINTAINED ITS PLACE IN THE IS CURRICULUM AGAINST NEW CHALLENGERS
    9. CONCLUSION
  18. Chapter 14: From Intermediary to Mediator and Vice Versa
    1. ABSTRACT
    2. INTRODUCTION
    3. SOCIOTECHNICAL SYSTEMS
    4. ELECTRONIC MAIL SYSTEM AS A SOCIOTECHNICAL SYSTEM
    5. DISCLOSING THE AGENCY ATTRIBUTES AND HUMAN INTENTIONALITY OF E-MAIL SYSTEM
    6. CONCLUSION
  19. Chapter 15: Using Actor-Network Theory to Facilitate a Superior Understanding of Knowledge Creation and Knowledge Transfer
    1. ABSTRACT
    2. INTRODUCTION
    3. KNOWLEDGE CREATION
    4. ACTOR-NETWORK THEORY (ANT)
    5. CONCEPTS OF ACTOR-NETWORK THEORY
    6. STAGES OF ANT RELEVANT TO A STUDY OF KM
    7. AN ANT APPROACH TO RESEARCHING KNOWLEDGE CREATION AND TRANSFER
    8. DISCUSSION
    9. CONCLUSION
  20. Chapter 16: Aspects of e-Learning in a University
    1. ABSTRACT
    2. E-LEARNING TECHNOLOGIES IN A UNIVERSITY
    3. STRATEGIC ADOPTION DECISIONS
    4. E-LEARNING IN A FIRST YEAR ACCOUNTING SUBJECT
    5. VIDEO SCREEN CAPTURE TO PROVIDE ASSESSMENT FEEDBACK
    6. INNOVATION AND CHANGE: ADOPTION OF INNOVATIONS
    7. ACTORS, NETWORKS AND E-LEARNING
    8. E-LEARNING INNOVATION ADOPTION DECISIONS
    9. DETERMINING THE BALANCE OF E-LEARNING AND FACE-TO-FACE TEACHING IN AN ACCOUNTING SUBJECT
    10. CONCLUSION
  21. Compilation of References
  22. About the Contributors
  23. Index