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Smashing UX Design: Foundations for Designing Online User Experiences by Jesmond Allen, James Chudley

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Chapter 4: Organizing and Running a Successful Requirements Workshop

What should your UX project to do for your client? What is their vision for the project? How can you help them reach their goals? Conducting a requirements workshop with your client will bring these questions alive. A successful requirements workshop leads to a shared understanding of the problems your project aims to solve.

Why are requirements workshops important?

Before embarking on any project, you will have received a project brief. Even if this is as informal as a chat with your client, you will have learned something about what they want from the project. Now you need to flesh out that brief and record any requirements and constraints.

Some clients may have written you a full brief supported by a hefty requirements specification. Others will have taken a much less formal approach. Not everyone’s good at articulating exactly what is required from a project, even if they have written a long spec. Requirements workshops are designed to pick apart and explore the brief and to add to it if necessary.

You should leave a requirements workshop with a good understanding of the UX work to come. You will also have established a sense of teamwork with your client.

When to run a requirements workshop

Requirements workshops should be considered as part of your requirements gathering armory: they help you build a picture of the business and user needs for your project. There are no hard and fast rules for which requirements ...

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