Chapter 1 I Owe U – next generation sales strategies

  • Too many buyer–seller relationships are deficient in trust, enjoyment and shared commitment.

  • ‘Push’ sales methods are increasingly counter-productive since every buyer and every conversation is unique. Prescriptive approaches will not work.

  • Consultative sales approaches focus more on buyers’ needs, but can also be manipulative – targeting areas of interest to sellers rather than buyers.

  • I Owe U is a next-generation consultative approach that takes the buyer on a more natural and engaging sales journey – differentiating the seller from the competition.

  • In conversations, control rests with the buyer, with the salesperson following the buyer’s thoughts.

  • The salesperson must recognise that they have ...

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