Key messages

  • Self understanding – of your behavioural preferences, and how these impact others – is the starting point for building better relationships.

  • You cannot decide to change your personality, but you can decide to change your outward behaviour – if you so choose.

  • The way that you behave determines the way that others behave towards you.

  • Behaviours must be genuine. False behaviours are quickly seen for what they are.

  • There is a strong positive correlation between high Octagon™ scores and I Owe U sales success – especially in Trust, Your needs and Feelings.

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