Chapter takeaways

  • Brand leaders expect challengers to undercut them. But today’s hard-discount competitors are having a greater impact.

  • Matching prices brings down industry and company profits.

  • The better response is to focus on benefits that the discounters strip away. Ten approaches are suggested to protect a premium price.

  • Prices may need to be trimmed to continue to deliver value, but some level of premium should be defended with benefits. Ultimately, some price-sensitive customers will be lost but allowing this will preserve value in the market.

Get Smarter Pricing: How to capture more value in your market now with the O’Reilly learning platform.

O’Reilly members experience books, live events, courses curated by job role, and more from O’Reilly and nearly 200 top publishers.