Talking to the enemy?
However, before they can put the full M&A-style process into effect, many companies looking at outsourcing – especially for the first time – find themselves hitting a ‘catch-22’. They want to keep confidential the fact that they are even considering outsourcing. Internally, these discussions are a state secret. The board clearly needs to keep things that way until it has made a decision and chooses to go public with it. But if word does leak out, the viewpoint of many people inside the business will be that the board has gone out unilaterally to talk to the enemy about outsourcing their departments and cutting their jobs.
If such a leak occurs staff morale is damaged – and this will have to be addressed. But surprisingly ...
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