Appendix II

Street time

Street Time is the inspirational real-world-insight event that every retail team should experience. Each Street Time is structured around the clients’ specific challenge or opportunity. The event then works to explore best practice, history, strategies and ideas relevant to that challenge and finishes with a tailored exercise in which teams compete to create the best solutions.

What do we do?

Usually run as a one-day event for small teams, Street Time puts delegates out onto the streets (and online) right into the best and worst customer experiences. It dissects and then shows, through practical experience, exactly why one retail idea works where another doesn’t.

It’s a great way to find inspiration in the following ...

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