VOICE MAIL AND LIVE MESSAGES
We have all become accustomed to leaving and returning voice mails, and so it is often a surprise when a live person picks up the phone and we have to recompose our words on the fly and have an interactive conversation. In creating a script for your SMART Prospecting calls, leave sufficient flexibility so that you can switch from voice mail mode to live mode without getting flustered and sounding unprepared.
We’ve already worked on your opening statement a bit, but we need to create the entire conversation so that it flows well as an interactive dialogue or as a one-sided voice mail. Switching from voice mail mode to live mode isn’t much different from using a recipe to make lasagna or brownies. When you realize you ...
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