SUBJECT LINES

Think about the deluge of items in your company e-mail in-box and the way you decide which ones to open. Personal friends, family members, your boss, and business colleagues—those are the easy ones. What entices you to open an unsolicited e-mail or one from an unknown sender? There are a number of ways to improve your chances of having your e-mail reach Ms. Target (nimbly avoiding fire-walls and spam filters) and then get opened.

As you might expect, there are different schools of thought about how to write a subject line that has the greatest open rate. You may need to do some testing and use a blend of the following suggestions to suit your sales environment and the prospects you target.

An e-mail message has roughly a one- to ...

Get Smart Prospecting That Works Every Time!: Win More Clients with Fewer Cold Calls now with the O’Reilly learning platform.

O’Reilly members experience books, live events, courses curated by job role, and more from O’Reilly and nearly 200 top publishers.