NOTES

Introduction

1. This quote is from Melissa Mazmanian, Wanda Orlikowski, and JoAnne Yates, “The Autonomy Paradox: The Implications of Wireless Email Devices for Knowledge Professionals,” MIT Sloan working paper no. 4884-11, June 2011.

2. Amazon lists more than thirteen thousand books in the category of “business self-help.” Their message, for the most part, is about how by making such changes as organizing oneself better, managing e-mail better, and managing one’s boss better, one can be more efficient and in turn do more in less time, and as a result—hopefully—have time for a richer fuller life outside work. Some authors take a specialized approach, with a focus on one particular lever for increasing productivity, while others take the ...

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