Six Simple Rules: How to Manage Complexity without Getting Complicated

2

Simple Rule Two

Reinforce Integrators

An integrator is an individual or a work unit that fosters cooperation for the company’s benefit. Given that cooperation is central to addressing business complexity, integrators play a critical role in the organization. That’s why “reinforcing integrators” is our second simple rule.

In this chapter, you will learn:

• How integrators are different from traditional coordinators. An effective integrator has both an interest in making others cooperate and the power to impel them to do so. Integrators ensure that the organization can satisfy multiple performance requirements without layers of structure and rules. They can replace complicated matrix structures. An integrator is the opposite of a coordinator, ...