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Six Sigma—The First 90 Days by Stephen A. Zinkgraf

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14. Defining the Software Infrastructure: Tracking the Program and Projects

With Dino Hernandez and Instantis, Inc.

It’s one thing to launch a corporate-wide change initiative like Six Sigma, but it’s totally another thing to evaluate the return on investment of the program across the corporation. Larry Bossidy, Jack Welch, and Jim McNerney made no question that the purpose of Six Sigma was to change the company and get measurable financial and business results.

An advantage you have over the early icons of Six Sigma like Larry Bossidy and his team at AlliedSignal is the access to a rich selection of information and process management resources to accelerate both the results and expansion of your deployment. These new tools offer the first step ...

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