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Six Sigma—The First 90 Days by Stephen A. Zinkgraf

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13. Creating the Human Resources Alignment

With Kristine Nissen and Joyce Friel

The role of Human Resources (HR) is varied across companies. But, when launching a change initiative, the HR arm of the company can take a leadership role in that initiative. When considering a Six Sigma deployment, several parts of the deployment plan are directly linked to HR. Although HR leaders are not usually billed as deployment leaders, the HR leaders can still drive the quality of the deployment by supporting the new Six Sigma infrastructure to do the right things.

A Six Sigma deployment includes defining and implementing a supporting infrastructure, including steering teams, Initiative Champion, Deployment Champions, and Project Champions. In addition, the ...

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