About the Author

Having studied mathematics and physics at the University of Edinburgh, Robin Henderson embarked on a 35-year career in education. For much of that time he was employed in what is now Edinburgh Napier University, teaching mathematics and statistics, at all levels.

His interest in statistics for quality improvement grew during the 1980s, largely due to involvement with colleagues Professor Robert Raeside and Professor Ron Masson in providing training courses, including courses to prepare engineers to sit the Certified Quality Engineer examinations of the American Society for Quality, and consultancy for local organizations, particularly microelectronics companies. This interest led him to leave the University in 1998 in order to work as a statistical consultant for Good Decision Ltd, Dunfermline, where he was heavily involved in the development and delivery of training courses for industry in process monitoring and adjustment, measurement process evaluation and design and analysis of multifactor experiments.

His interest in and enthusiasm for Minitab also developed during the 1980s when it began to be used at Edinburgh Napier University in the teaching of students on a wide variety of courses. Release 7 of the software, with line-printer graphics, was a far cry from the sophistication of the current version!

Since 2001, Robin has been operating as a sole consultant, trading as Halcro Consultancy, Loanhead, providing training and consultancy in statistics for quality ...

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