Chapter 23

Managing Six Sigma

In This Chapter

arrow Understanding Six Sigma project management

arrow Discovering the different types of Six Sigma Management tools

The only thing more important than practicing Six Sigma is managing Six Sigma. Understanding all the technical practices and analytical tools means nothing if you can’t manage resources, schedules, and budgets through the DMAIC process and be accountable for improved processes and the bottom-line results.

Managing Six Sigma projects and programs requires you to understand the methods and tools of DMAIC while applying the methods and tools of ­management — program leadership, project definition and tracking, business reporting, change management, and information management.

Managing Your Projects Skillfully

A Six Sigma initiative is a continuous series of projects — projects of various sizes and shapes cascading together predictably to create an unending stream of breakthrough improvements in business performance. These improvements occur one project at a time, and each project is an encapsulated world of Six Sigma activity unto itself.

The Six Sigma manager’s toolkit is therefore a set of tools for managing projects and helping people perform. These tools are inspired by leadership, enabled by infrastructure, tailored to the Six ...

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