Six Sigma For Dummies, 2nd Edition

Chapter 4

Organizing for Improvement

In This Chapter

Summarizing the Define, Measure, Analyze, Improve, Control (DMAIC) project methodology

Understanding the many areas of Six Sigma application

Reviewing roles and responsibilities in a Six Sigma deployment

Following the deployment and implementation process

Six Sigma changes the lives of individuals and the conduct of organizations. Unlike most other business improvement initiatives, Six Sigma isn’t just “feel good” stuff. It’s an aggressive, targeted regimen — a pervasive, challenging, systematic eradication of waste and inefficiency. Six Sigma helps you uncover defects and problems that develop and hide in your organization. This chapter introduces the five phases of the Six Sigma DMAIC project methodology — Define, Measure, Analyze, Improve, and Control — that we deal with in much more detail in Parts II through IV of this book.

In this chapter, you find out how to apply the DMAIC methodology in specific areas of the organization and read about the individuals who take on specific roles and responsibilities in a Six Sigma initiative. ...