About the Authors
Dr. Ronald D. Snee is principal in Tunnell Consulting’s Performance Excellence Practice, which offers Six Sigma consulting, training, facilitation, and implementation, in addition to other process improvement approaches. Dr. Snee is a winner of the American Society for Quality’s highest honor, the Shewhart Medal, and has served as a member of the Malcolm Baldrige National Quality Award Criteria Team. He designed DuPont’s first company-wide continuous improvement curriculum.
Dr. Roger W. Hoerl is a long-time leader in GE’s renowned Six Sigma initiative. As manager of GE’s Applied Statistics Lab, he partners on R&D with GE businesses ranging from NBC and GE Capital to GE Aircraft Engines. He has implemented Six Sigma in a wide range ...
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