CHAPTER 9: LOOKING FURTHER INTO THE FUTURE
One should consider the maturity of “SIAM-as-a-Service”. Service providers headquartered in Europe have tended to be more mature in their service offerings in this space. However, North American headquartered companies are rapidly catching up and investing heavily in this service.
Service providers will accelerate the definition of their multi-sourcing integration offerings under the “SIAM-as-a-Service” portfolio. These will be much more visible in marketing campaigns. The services will be more than a simple re-badging of their cross-functional process offerings.
International standards will more explicitly embrace the concepts of service integration. Indeed, the draft version of the next edition ...
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