About Tim Robson

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Before launching his training and consultancy practice, Tim Robson was Head of Service Design for Marks and Spencer, where he worked across all store formats, sales channels and product lines and developed performance and brand programmes for stores and remote teams.

Tim's passion to coach and develop teams started early in his career with Prudential, where after project and operational roles, he left as Head of UK Business Improvement. As described in Showing Up, he also took a formative career break in the mid-90s to become a youth worker, run a skate park and take teams of young people to Africa to support community ...

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