Enabling Instant Messaging
Outlook uses smart tags to identify contacts in an e-mail message who also use Windows Messenger. When you display an e-mail message in the Reading pane, or open a message in Outlook, the Person Names Smart Tag appears next to the sender's name. When you click the Person Names Smart Tag, Outlook displays a menu with options to send an instant message and check online status. Before you can display the Person Names Smart Tag and start Windows Messenger, you need to enable smart tag and instant messaging options in Outlook.
Enable Instant Messaging in Outlook
In Outlook, click the Tools menu, and then click Options.
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