Introduction

Creating, sending, and reading e-mail are the activities that you'll probably perform frequently with Microsoft Office Outlook 2003. E-mail is a quick, convenient way to communicate with people both at your workplace and at other locations. It combines the immediacy and informality of a phone call with the benefits of written correspondence. E-mail provides a fast way to send and receive messages and even formal documents, such as reports, worksheets, and pictures.

One advantage of e-mail over postal mail is that you can send the same message to several recipients at the same time. Another advantage of e-mail is that your messages often arrive in the recipients' inbox within seconds after you send them.

One of the biggest improvements ...

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