32 DON’T FORGET THE SOFT STUFF
Project management is largely about hard skills: dates, money, resources, ticking off tasks. But to do those successfully, you need an appreciation of ‘soft’ skills: those elements of project management it is too easy to overlook when faced with time pressures and other crises. Soft skills are also important in a project environment because frequently the project manager will not have line management authority for the people working on the project.
GATHERING FEEDBACK – AND ACTING ON IT
At one UK healthcare firm, the IT project management team realised that they could probably do better on their projects – if only ...
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