16 INCLUDE QUALITY PLANNING IN SCOPE
A quality plan is a document that describes how quality is to be achieved during the project. Like any plan, it includes timescales, milestones and resources: namely what quality activities are to take place and who will do them.
BANKING ON PROJECT MONITORING (PART 1)
Ian Duthie, a senior project manager at Lloyds TSB, was working on a human resources project with a vast scope including payroll integration, web-enabled direct access for some HR processes to employees, web-accessed processes for line managers ...
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