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CHAPTER SIX

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Shine

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Henry worked quietly but effectively in the marketing department of HealthCo, a large health care conglomerate. He was like a middle child: reliable but often overlooked. At his performance reviews he always got excellent scores, but his supervisors over the years always urged him to speak up.

“You’ve got to be assertive if you want to get ahead here,” one superior told him. “This place moves too fast to notice nice people who ...

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