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PART IV

Real-World Service Design Considerations

CHAPTER 24: Intranet and Internet Publishing Services
CHAPTER 25: Corporate Information Services
CHAPTER 26: Business Collaboration Services
CHAPTER 27: Enterprise Search Services
CHAPTER 28: Individual and Social Networking Features
CHAPTER 29: Business Connectivity Services
CHAPTER 30: Business Intelligence Services
CHAPTER 31: Forms Services and Workfl ow
CHAPTER 32: Records Management Services

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