CONTENTS

FOREWORD

INTRODUCTION

CHAPTER 1: A DIGITAL WORKFORCE FOR A DIGITAL AGE

Understanding Enterprise 2.0 and SharePoint 2010

Understanding SharePoint's Value Proposition

Deliver the Best Productivity Experience

Cut Costs with a Unified Infrastructure

Rapidly Respond to Business Needs

Summary

CHAPTER 2: UNDERSTANDING THE ENTERPRISE LANDSCAPE

Reviewing the Business Landscape

Business Drivers, Goals, and Context

Factors Influencing the Business Environment

Industry Sector, Business Formation, and Organizational Structure

Important IT Models

Reviewing the Technology Landscape

Understanding the SharePoint 2010 Ecosystem

Understanding Your Enterprise Architecture and Strategy

Understanding Your Existing Infrastructure

Understanding Your Existing Portal Solutions

Reviewing the Legal Landscape

Disability Discrimination Laws

Freedom of Information Laws

Personal Data Privacy Laws

Electronic Records Management Standards and Compliance

Corporate Rules and Regulations

Finance Standards

Export Control Regulations

Reviewing the Information Landscape

Reviewing the End-User Landscape

Factors Influencing the End-User Environment

Tools of the Information Worker

Gathering Issues and Metrics

Summary

CHAPTER 3: SUPPORTING TECHNOLOGY KNOWLEDGE REQUIREMENTS

Infrastructure Technologies

Windows Operating System

Identity and Access Management Technologies

Load-Balancing Technologies

Farm Communications and Protocols

Database Technologies

Storage Technologies ...

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